jobid=A.0.049
What are you going to do?
In this position, you will be in frequent contact with prospective, new & existing customers to determine how they can become (more) successful in using our No-Code development platform, Betty Blocks, within their organization.
You will be responsible for guiding customers in successfully adopting the Betty Blocks platform to achieve their desired outcomes. You will achieve this by:
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Gaining a deep understanding of each customer’s organization, challenges, and needs to set clear, actionable goals.
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Developing and managing a tailored Customer Success plan to guide customers toward these goals.
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Supporting customers in building the skills and knowledge necessary to overcome challenges and drive forward progress.
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Building strong, transparent relationships with customers, fostering trust and open communication.
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Measuring progress against key value metrics to ensure alignment with customer objectives.
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Translating customer success into new commercial opportunities by identifying areas for further growth and collaboration.
Who are you?
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You feel involved with the customer and get a kick out of customer satisfaction;
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You have at least 4 years of experience as a CSM or Account Manager;
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You are tech-savvy and have previously committed to customer satisfaction in an IT or SaaS organization;
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You have obtained an HBO/WO degree;
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Fluent in Dutch and English;
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You are proactive and positive!
What do we offer?
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Besides a monthly salary based on your personal profile and experience, we offer the following:
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An open and informal working atmosphere;
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Possibility to follow training and courses;
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Lots of room for personal development;
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Celebrate successes with Friday afternoon drinks, a quarterly Buffalo of the month with drinks, and unique Betty Blocks festivals.
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A new, Google-like office building near the city center and Alkmaar station;
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Full travel allowance;
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Option to partially work from home;
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A lease bicycle plan;
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25 paid days off per year;
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Every day a fully catered (healthy) lunch buffet and fresh fruit at every department;
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A well-arranged pension plan;
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Professional chair massages in the office;
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Use our in-house gym for free and exercise with a personal trainer at a discount!
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Friendly, ambitious, and diverse teams.
Why Betty Blocks?
We are a fast-growing, internationally operating IT company that gives you the opportunity to develop yourself both professionally and personally and to take your career to the next level. We help companies maximize their human potential in IT by empowering more employees with the tools to develop business applications that drive innovation in any company. Do you want to be part of this and does the vacancy completely suit you? Then we would like to meet you!
More information:
For more information about this vacancy, you can contact our Recruiter Perry Hofman via perry.hofman@bettyblocks.com or by phone on +31625778375.
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